Article

Guidance on communicating about uncertainties in nuclear emergency management

¹ SCK-CEN – Belgian Nuclear Research Centre, Mol, Belgium
² DIALOGIK – non-profit institute for communication and cooperation research, Stuttgart, Germany
³ NMBU/CERAD – Norwegian University of Life Sciences, Centre for Environmental Radioactivity, Ås, Norway
⁴ UA – University of Antwerp, Antwerpen, Belgium

^* Corresponding author: tanja.perko@sckcen.be

Abstract

Within the European project CONFIDENCE, an extensive research programme has been conducted on a range of different tools, including Apps, SMS, numerical, narrative or mixed news messages and videos linked to uncertainty communication following potential nuclear or radiological emergencies. For this purpose, qualitative and quantitative research methods were applied in different European countries. Based on the results of these studies, we have formulated guidelines for efficient and effective communication about uncertainties that can be used in nuclear or radiological emergencies.